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Founder of West Jet Airliner Don Bell |
1.By keeping the model simple, and those cost low and passing them on to customers.
2. they lowered the cost by 30/40 percent which boosted there ridership to 130,140 percent.
3 Hire the Attitude, train for skill. hire people with positive attitude, who has "Customer service" as part of there DNA.
4.Share the wealth. profit sharing and stocks saving plans to encourage employees to buy into the company.
And many more of these tips were given by West jet Co-founder.
To read more about it follow the link below:
West Jet Success
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